Edition

Managed services providers (MSPs) who are looking to differentiate themselves in the shadow of hyperscalers, take heart: There’s always going to be infrastructure diversity. At the recently held infra/STRUCTURE presented by Structure Research in downtown Toronto, this diversity and opportunity is dubbed “the subscale alternative.” While “sub” may have a negative connotation, panel moderator and […]

The market for managed service providers (MSPs) and managed infrastructure is evolving, driven in large part by remote work and other pandemic-related disruptions.

If you’re a managed service provider (MSP) with a data center footprint, be advised: Going green is table stakes.

After years of data being consolidated to central cloud data centers, it’s being pushed back out. But where will it be stored?

Managed service providers (MSPs), integrators, and solutions providers often pivot when major technology vendors merge. Still, they must have a strategy to integrate their own acquisitions to minimize disruption to their customers and employees.

While some organizations have called employees back to the office full time, others are allowing remote work or a mix of remote and in-person work — creating a hybrid workplace. This creates both challenges and opportunities for managed service providers (MSPs).

Compliance is a continuum. Keeping up with privacy legislation and regulatory frameworks can be demanding for organizations of all sizes, including managed services providers (MSPs). But if you must keep compliant as an MSP, you might as well help your customers stay on top of their obligations.

“If you don't know your customer, how can you be a trusted partner for them?”

Small and medium-sized businesses (SMBs) are where the growth opportunities are for managed service providers (MSPs), but getting on their radar can be challenging.

If you’re a managed service provider (MSP) who’s been told the backup business is dead, don’t believe it.