Unconventional Thinking, Commitment to Simplicity, and Innovation Put T-Mobile Well Ahead in the 5G Race

T-Mobile has spent the last decade solving some of the biggest pain points in wireless. With its expansive network and advanced mobile edge capabilities, T-Mobile can now offer the power of 5G to everyone. This is the message Callie Field, president of the T-Mobile Business Group, shared at the recent Channel Partners Conference Expo & MSP Summit in Las Vegas. As she described, T-Mobile’s transformative 5G network is enabling the next generation of enterprise and government innovation to transform the future of living and working.

The “Uncarrier” Approach to Customer Excellence

Field’s dismissal of convention and customer obsession has infused T-Mobile with a reputation for simplicity, seamlessness, and innovation. She credits her mentor, John Legere, former CEO for T-Mobile U.S., with this mindset. “He used to always tell me, ‘Hey Callie, listen to your customers, listen to your employees. Shut up, hear what they have to say, and do what they tell you to do.’”

T-Mobile brings this same mantra to partner and customer relationships. As she repeats, “Flexibility, innovation, and scrappiness are in our DNA.”

Two Years Ahead of the Competition

T-Mobile’s 5G is one of the most extensive and fastest-growing mobile edge networks on the planet. Field shared that the company’s 5G foundation is low-band 600 MHz, which covers 310 million people across 1.8 million square miles. Its ultra-fast 5G operates in the mid-band 2.5 GHz, which currently covers 210 million people and is projected for 300 million in 2023.

“We’re two years ahead of the competition. Verizon says it’s going to take them until the end of 2024 to reach 250 million, and we’ll still be two years ahead of them two years from now. They just ain’t going to catch us,” she said.

Riding the Wave of the Fourth Industrial Revolution

T-Mobile is braced for one of the most disruptive technological tsunamis. The fusion of 5G, Internet of Things (IoT), artificial intelligence, and robotics, known as the Fourth Industrial Revolution or Industry 4.0, will blend the digital and physical realms to create innovative experiences. While other carriers are at the proof-of-concept stage of 5G integration, T-Mobile is already partnering with large enterprises and government customers to build solutions, according to Field. For example, the company recently introduced Magenta Drive for BMW, which will deliver voice, unlimited 5G data, and in‑car Wi‑Fi connectivity in 2022 BMW iX and i4s.

Through its recent Advanced Network Services, T-Mobile will make 5G available to enterprises and customers to power a new generation of use cases. T-Mobile is already advancing aviation initiatives through its partnership with Alaska Airlines to roll out 5G innovations to enhance the passenger experience.

Meanwhile, medical device company Biotronik has partnered with T-Mobile’s IoT network, T IoT, to provide life-saving cardiovascular and endovascular solutions to patients worldwide. Thanks to T IoT, Biotronik devices are connected to more than 5,000 hospitals worldwide and can be accessed anytime, anywhere in case of a patient emergency.

In her closing remarks, Field shared the exciting opportunities ahead and challenged the audience to partner with T-Mobile to ride this next amazing wave of innovation: “What do you guys say, would you like to…join us and to be the scions of the Fourth Industrial Revolution and connect people with our 5G network and your partner services in a way that delivers exceptional experiences for our customers?”

To listen to the full session: Keynote: Taking 5G Forward with T-Mobile.